Privacy Policy

1. Introduction

This Privacy Policy describes how Shelter Max India (“we”, “us”, “our”) collects, uses, and protects information when you visit our website or use our services. We are committed to safeguarding your privacy and handling your information responsibly.

2. Information We Collect

We collect the following types of information:

• Contact Information: Name, phone number, email address, company name, and city when you submit inquiry forms or contact us.
• Project Information: Details about your requirements (service type, project scope) that you voluntarily share.
• Website Usage Data: IP address, browser type, pages visited, time spent, referral source, and similar analytics data collected via cookies and tracking tools.
• Marketing Attribution Data: UTM parameters, Google Click IDs (GCLID), and referral information to understand campaign effectiveness.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Communicate about your project requirements
• Send relevant project updates and follow-ups
• Improve our website experience and services
• Analyze campaign performance and user behavior
• Comply with legal obligations

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only:

• With trusted service providers (e.g., CRM, email, analytics platforms) who help us operate our business under confidentiality agreements
• When required by law, court order, or government request
• To protect our rights, property, or safety

5. Cookies & Tracking

Our website uses cookies and similar tracking technologies (Google Analytics, Google Tag Manager, HubSpot tracking) to understand visitor behavior, improve user experience, and measure marketing effectiveness. You can control cookies through your browser settings.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is 100% secure.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Withdraw consent where applicable

To exercise these rights, contact us at info@sheltermaxindia.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

11. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Shelter Max India
Email: info@sheltermaxindia.com
Phone: +91 93544 00654
GST: 07BKQPH1802J1Z5